Privacy Policy

1. In our contact form on our website we will ask you for the following and no more:

1.1. Name*

1.2. Business email*

1.3. Business name

1.4. Message*

1.5. Agree to the Disclaimer*

1.6. Agree to Marketing

*required

2. In our Google Ads lead extension contact form we will ask you for the following and no more:

2.1. Name*

2.2. Email*

*required

The contact information collected in this extension contact form will not be used for ad personalisation.

3. Disclaimer

3.1. Shaded Savanna (Pty) Ltd can only collect the information that is given to us when contacting us. When information is provided to us, it is done without duress and with due authority.

3.2. The information Shaded Savanna (Pty) Ltd receives when a form is submitted on our website or any form that we have emailed to be completed will be kept safe in a secure database and will not be redistributed to any individual, company, organisation or authority (unless required for litigation or in response to a subpoena ) or used to market products to a user that has not agreed to and cannot unsubscribe to, send constant and unsolicited emails to, or spam.

3.3. Shaded Savanna (Pty) Ltd will not sell user data to third-parties for marketing.

3.4. Shaded Savanna (Pty) Ltd will collect a user’s personal data in the interest of contacting the user back when the user contacts us so that we may provide the user with the information and/or services that the user is interested in.

3.5. Shaded Savanna (Pty) Ltd will not ask users for any bank and/or card details, personal information such as identity numbers or require any form of payment in order to contact us.

3.6. If asked to provide personal information other than what we have stated above or required to pay a fee to use our website or contact us, do not pay a fee and please report it to us on a different platform as soon as possible, or see our Report a Problem section.

3.7. Shaded Savanna (Pty) Ltd uses links to other websites on our website; our Privacy Policy does not carry forward to other websites and users should read the privacy policies and relevant documents on the linked websites.

3.8. Shaded Savanna (Pty) Ltd cannot be held responsible for any damages, misconduct or the like on other websites.

3.9. When a user uses Shaded Savanna’s (Pty) Ltd website (www.shadedsavanna.com) or contact us the user is agreeing to Shaded Savanna’s (Pty) Ltd Terms and Services Policy, our Email Policy, our Privacy Policy and our Cookie Policy. If this is not in order, we recommend that usage of Shaded Savanna’s (Pty) Ltd website cease and no correspondence be made in attempt to contact us.

3.10. The protection of a user’s personal information is pursuant with Chapter 8, Section 51 of the Electronic Communications and Transaction act Act. No. 25 of 2002.

3.11. Shaded Savanna (Pty) Ltd may record calls and retain calls for quality and research purposes.

3.12. A user can request access to their data so as to have their data checked, rectified, or deleted.

3.13. A user can lodge a complaint at any time with the Information Regulator using the email address inforeg@justice.gov or at justice.gov.za/inforeg.

3.14. This Privacy Policy is subject to change without notice.

4. Payment Information

4.1. Payment information security procedures:

4.1.1. Debit order instruction / credit card authority mandate information completed by the client will be stored securely in a database only accessible to staff responsible for handling private financial information at Shaded Savanna (Pty) Ltd;

4.1.2. Debit order instruction / credit card authority mandate information completed by the client will not be disseminated to any individual, company, organisation or authority other than to the client’s registered bank;

4.1.3. Payment information such as electronic payment amounts, dates and account information will not be disseminated to any individual, company, organisation or authority unless required for litigation or in response to a subpoena.