Email Policy

1. General

1.1. Shaded Savanna (Pty) Ltd operates between 08:00 and 17:00 (South African local time, GMT +2), Monday to Friday, excluding Public Holidays. We will only be available to reply to correspondence between those times, unless otherwise arranged.

1.2. Shaded Savanna (Pty) Ltd will not use any email address provided at any time to spam our clients with unwanted news, updates, newsletters, promotions, sales, discounts or special offers. Any contact details provided either in a contact form on the Shaded Savanna (Pty) Ltd Contact Us page, or by our clients (telephonically or otherwise) for use of contacting them will only be used for the purpose of day-to-day correspondence and not for the purpose of promotion or spam.

1.3. Shaded Savanna (Pty) Ltd will not disseminate any personal or private information, which pertains to, but is not limited to, names, email addresses, phone numbers, job descriptions/titles or locations to any individual, company, organisation or authority at all unless required for litigation.

1.4. Information submitted to us is confidential and will be treated as such – all communication is encrypted via SSL/TLS protocol.

1.5. This Email Policy is subject to change without notice.

2. Email Disclaimer

2.1. The information sent in emails, including attachments, is intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material and information.

2.2. Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited.

2.3. If you have received an email in error please notify the sender or and destroy any copies of this information or material.