Report a Problem

Should you experience a problem either with our website, the contact forms or have any other problems, please feel free to contact us at and we will do our best to resolve the problem in a timely manner.

In the email please include the following so that we can have as much context as possible, in order to resolve the issue as best we can:

A reply address (we will not use this for any remarketing or purpose other than to contact you back for a resolution)— Please see our Privacy Policy and Terms and Services

Your Issue in the subject line, e.g., “Contact Form not Working”

A brief description of your issue

A name we can use when responding to you

Any other information that may pertain to your issue

Please note that our office hours are between 08:00 and 17:00, GMT +2 (or, South African local time), Monday to Friday (excluding public holidays) and will only be able to reply to you during these hours.

If you require contact outside of these hours it is recommended that you let us know so that we can arrange to attend to your query at a more suitable time for you.

This Report a Problem Policy is subject to change without notice.